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We take our customers privacy seriously and we will only collect and use your personal information as outlined below. Reference made to Personal Data Protection Act (PDPA) 2010.
We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
You can visit the website www.itsliving.com.my and browse without having to provide personal details. During your visit to the website you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.
If you have any comments or suggestions, we would be pleased to receive them at our address or by emailing us at firstname.lastname@example.org.
Why do we collect your personal information?
itsLiving does not sell, share or trade customers personal information collected online with third parties.
Personal information collected online will only be disclosed within our corporate group for internal use only.
When you create a itsLiving account the personal information we collect may include your:
How do we use your personal information?
The personal information we collect from you will be used in some or all of the following ways:
We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).
When you register as a user on itsLiving website, we will also use your personal information to send you marketing and/or promotional materials from time to time. You can unsubscribe from marketing information at anytime by using the unsubscribe function within the electronic marketing material.
Payments that you make through the website will be processed by our agent. You must only submit to us or our Agent or the website information which is accurate and not misleading and you must keep it up to date and inform us of changes.
Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the website. Here you can view the details of your orders that have been completed, those, which are open, and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorised third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
Security of your personal information
itsLiving ensures that all information collected will be safely and securely stored. We protect your personal information by:
for our record retention purposes
Disclosure of your personal information
We will not share your information with any other organisations other than related companies and those third parties directly related to the delivery of the products you have purchased from itsLiving website. In exceptional circumstances itsLiving may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes. itsLiving is committed to complying with the Privacy Act and the National Privacy principles.
If you believe that your privacy has been breached by itsLiving please drop us an email email@example.com and we will resolve the issue.
Storage and retention of your personal information
itsLiving may store your Personal Information in hard copies or electronically in or outside Malaysia at any office or storage space, operated by itsLiving or any of its service providers for as long as necessary for the purposes as stated above and in compliance with any legal, regulatory or accounting requirements in the interest of the itsLiving.
Accessing and Updating your Personal Information
You can update your personal information anytime by accessing your account on itsLiving website.
itsLiving reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.